PRIVACY POLICY

 

“TIENDAESPIRAL.COM” is the owner of the database generated with the personal information voluntarily provided by THE CUSTOMER in the REGISTRATION section.  

“TIENDAESPIRAL.COM” guarantees that the CUSTOMER’s personal information is protected in accordance with international data protection regulations. The personal information provided by the CUSTOMER will not be disclosed to third parties, except when required to comply with a court order or legal requirements.  

THE CUSTOMER is responsible for the accuracy of the data provided to “TIENDAESPIRAL.COM” which reserves the right to reject or exclude registrations containing false or questionable data.  

The CUSTOMER may be interested in receiving information about other related services and activities. If they do not wish to receive this information, they must send a message to the email address help@tiendaespiral.com with the subject line: REQUEST TO UNSUBSCRIBE FROM INFORMATION SERVICE.  

Subscription to email newsletters is voluntary and can be selected when creating an account.  

This Privacy Policy describes our policies and procedures for collecting, using, and disclosing data when the CUSTOMER uses the service. It also informs the CUSTOMER of their privacy rights and how the law protects them.  

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of such information in accordance with this Privacy Policy.  

Registration and Purpose of Data

Depending on the form, we will only request the necessary data for the purposes described below.
At all times, you must give your express consent:  

• For the specific purposes indicated on each page or section where the registration or electronic contact form appears. 
• To manage data for processing your online purchase orders.
•  In general, to address your requests, comments, inquiries, or any type of request you make as a user through the contact forms we provide.
• To inform you about inquiries, requests, activities, products, news, and/or services via email, WhatsApp, Skype, provided phone number, SMS, and MMS.
• To send you commercial or advertising communications through any other electronic or physical means that enable communications.  

These communications will always be related to our products, services, news, or promotions that we consider of interest to you and that may be offered by collaborators, companies, or partners with whom we maintain commercial promotion agreements. We guarantee that third parties will never have access to your personal data. Communications will always be made by the website owner.  

Accuracy of Data

As a CUSTOMER, you are responsible for the accuracy and modification of the data you provide. You must ensure and respond in any case for the authenticity of the personal data provided. You agree to keep them properly updated, and in the event of non-compliance with any of the above, “TIENDAESPIRAL.COM” is exempt from any responsibility in this regard.  

The CUSTOMER may choose and change the password for their account administration access at any time, if they have registered and it is necessary for the purchase of any of our products. “TIENDAESPIRAL.COM” is not responsible if the CUSTOMER shares this password with third parties or fails to take security measures to protect it.  

By using our services and accepting this agreement, you agree to this Privacy Policy.  

Collection and Use of Your Personal Data

Personal Data
While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

• Email address
• First and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Bank account information to pay for products and/or services purchased through the service
• Usage data 

When paying for a product and/or service via bank transfer, we may ask you to provide information to facilitate the transaction and verify your identity. This information may include, without limitation:  

• Date of birth
• Passport or National Identity Card
• Bank statement
• Other data linking you to an address  

Security of Your Personal Data

The security of your personal data is important to us, and our goal is to ensure the security and reliability of the CUSTOMER, in accordance with the applicable legislation on the protection and processing of personal data in force in Canada.  

Service providers access your personal data only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.